PRIVACY POLICY

Last updated November 20, 2025

This Privacy Notice for Atomic Agility (KvK-nummer 90645359), doing business as Career1UP,
describes how we collect, use, and protect your personal information when you:

  • Visit career1up.com and subdomains (including start.career1up.com, blog.career1up.com, my.career1up.com)

  • Complete the Raise Readiness Score quiz

  • Schedule or participate in triage/strategy calls

  • Purchase or access our salary negotiation coaching programs and materials

  • Interact with our email communications

  • Engage with our customer support

WHAT WE COLLECT & WHY

1. Information You Provide:

  • Name and email address (for course access and communications)

  • Payment information (processed securely through Stripe and Klarna)

  • Raise Readiness Score quiz responses

  • Triage/strategy call questionnaire responses

  • Account login credentials

  • Course progress and completion data

  • Support inquiries and correspondence

2. Information Automatically Collected:

  • IP address and device information

  • Website usage data and analytics (via Google Analytics, Microsoft Clarity)

  • Course interaction and progress tracking

  • Email engagement metrics

  • Advertising interaction data (via Google Ads, Meta Ads)

3. Video Call Recordings:

  • All coaching and strategy calls are recorded for:

    • Quality assurance and service improvement

    • Transcript analysis using AI tools

    • Progress tracking and accountability

    • Training purposes for hired coaches

  • Recordings are shared with:

    • Call participants (you receive your recordings)

    • Internal team for analysis and training

    • Future hired coaches for training purposes

  • You will be notified before each recorded call

4. How We Use Your Information:

  • Deliver your purchased coaching programs and materials

  • Provide personalized salary negotiation guidance

  • Process payments and maintain account security

  • Analyze coaching effectiveness and track progress

  • Provide customer support

  • Improve our programs and services

  • Send marketing communications (with your consent)

  • Train future coaches to maintain service quality

5. We Do NOT:

  • Sell your personal data to third parties

  • Share your coaching call content publicly

  • Process information from minors under 18

  • Use your data for purposes beyond improving our services

SECURITY & DATA PROTECTION

We protect your information using:

  • Secure payment processing through Stripe and Klarna

  • Encrypted data transmission and storage

  • Secure platform delivery (Go High Level)

  • Password-protected recording storage

  • Limited staff access to personal data

  • Regular security updates and monitoring

THIRD-PARTY SERVICES

We use these services that may collect or process your data:

  • Stripe & Klarna: Payment processing

  • Go High Level: Course delivery, email, membership area

  • Google Analytics & Microsoft Clarity: Website analytics

  • Google Ads & Meta Ads: Advertising performance

  • AI Services: Transcript analysis for coaching insights

Each service has its own privacy policy governing data use.

COMMUNICATIONS & MARKETING

When you join our list:

  • You'll receive salary negotiation advice and program updates

  • Marketing emails about our services

  • You can unsubscribe anytime via the link in emails

  • We track opens and clicks to improve content

YOUR PRIVACY RIGHTS

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (excluding legally required records)

  • Request copies of your call recordings

  • Opt out of marketing communications

  • Withdraw consent for data processing

  • Request we stop sharing recordings with training coaches

DATA RETENTION

We retain your data:

  • While your account is active

  • For 7 years for financial/legal records

  • Call recordings: Indefinitely for training (unless deletion requested)

  • Marketing data: Until you unsubscribe

UPDATES & CONTACT

Changes to Privacy Policy:
We may update this policy periodically. Major changes will be notified via email.

Contact Us:
Atomic Agility (doing business as Career1UP)
Fioringras 34
8245HH Lelystad, Flevoland
Netherlands
[email protected]

COOKIE POLICY

We use cookies to:

  • Keep you logged into your account

  • Remember your preferences

  • Track course progress

  • Analyze site performance (Microsoft Clarity, Google Analytics)

  • Optimize advertising (Google Ads, Meta Ads)

  • Provide personalized content

You can manage cookie preferences through your browser settings.